Community Forums - E-gift issue

Ambur2714 · ‎11-13-2019

I am having trouble buying an egift using verizons message + because everytime i try, i get this error message. I have been a customer for almost 1 year now. Can anyone help?

deloused · ‎11-13-2019

Yes

vzw_customer_support · ‎11-15-2019

We are sorry to hear about your eGift issue. As a long standing customer we do want to make sure you are all set. To clarify, is this the first time you've had this issue? Did the purchase go through for the eGift at all? JasperM_VZW