Hello pixel_fantasy, 

I am sorry to learn of the issues you're having and I'm eager to assist you this evening. Please allow me to explain that in order to answer (with confidence) the questions you asked, I would need to access the account information. However, before we do that, I wanted to let you know that I've found another option for you, at the support page for Instagram. It gives you ways of getting into your Instagram account without a phone number or email address. Check it out here: http://spr.ly/66071EEmD  

1. Open the Instagram app on your mobile device and enter your last known email address or phone number.
2. Tap Forgot password?
3. Tap Need more help?
4. Follow the on-screen instructions to submit a support request.

Please give those steps a try and keep us posted on the results, thanks very much. 

ChristinaB_VZW