Re: REGUARDING MESSAGE+ NOT WORKING AND VERIZON BEATING AROUND THE BUSH TO FIX THE PROBLEM WITH MESSAGE+ NO SYNCING WITH WINDOWS 10-
kwilliams30
Enthusiast - Level 2

So, here is the fix for the desktop version of Messaging+

1. Open Messaging on the Verizon website or on your PC.

2. Disconnect your mobile devices (phone, tablet, etc)

3. Reconnect each of your mobile devices, one at a time

Messaging sync should work after that.  

The issue seems to be that the mobile versions are still trying to sync with the old version.  Disconnecting/reconnecting resolves the issue.

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