NDboots, we understand the importance of making sure you are able to seamlessly sync your Verizon Messages to your PC. We apologize for any inconvenience you have experienced with this matter especially with having minimal service in your home area. Allow us the opportunity to further investigate the details of your concern. Can you please clarify which Windows PC version you are currently using? When did this concern start? Also, can you please clarify if the Verizon Messages application (both the mobile app and PC app) are up to date?