We are very sorry to hear about the issues you have been experiencing with Message+, bldegle2. We definitely want to assist with this in every way that we can going forward. The Verizon Message+- Windows Desktop application is not compatible with Windows 10 computers. The Windows messaging client for Verizon messages is being temporarily removed to prevent syncing issues and customers are able to utilize the messaging web client as a windows alternative. You can follow the directions in the link below to view how you can access the messaging web client. The Message+ Team is aware of the issue with the desktop version and they are working on resolution. http://spr.ly/6608ENYo6  BrettA_VZW