Generally speaking, Verizon Support is not helping, just the same canned responses over and over again.

The app does not work on a PC anymore.  In my case it worked fine till August 9th.

Nothing, and I mean nothing Verizon support offers fixes the problem.

There are several/many threads with thousands of views.

Unless a robot is running Verizon support, one has to assume Verizon knows about the problem.  Yet NOTHING of substance has been forthcoming.

Abysmal support...