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My first post about this problem was a couple of weeks ago. One of the solutions offered by Customer Service was to log into the web version of Message+ to see if things were syncing properly to the verizon servers. I did and they were. I was happy to use the web app until the desktop app was fixed.
Today...
Messages can be sent from the web app but replies are sent to my phone. Nothing I send out syncs to my phone and replies coming in don't sync to the app, desktop or web.
I tried to do a windows update on my computer a couple of days ago because I know that my windows 10 is stuck on an older version. I was not able to update it, but that is a separate issue. The version of my windows 10 has been on my computer since sometime last year and message + worked just fine until about a month ago.
The purpose for my post today is to report that the web app has stopped syncing for me today like the desktop app did a month ago.