Re: Message+ Windows PC app Broken
S_Kinison
Enthusiast - Level 1

This form copy/paste reply by DavidH_VZW is why none of us feel like anyone is paying attention at all to issues like this.

No one. At. All.

The link he gave, https://www.verizonwireless.com/support/knowledge-base-94861/, is outdated.  It says to follow another link, encoded to the clickable words " My Verizon", and follow the instructions on sending a message thru the Verizon website to see if even those messages can make it through to the PC app.

The FIRST instruction at that next page is, "From the Home page, navigate: Account > Text Online"

The word "Account" doesn't even appear on that page.  Anywhere.  And, just to be thurough, neither does "Text" or "Text Online."

This is our collective issue: The Windows 10 Message+ PC app, while limited and pretty user unfriendly, did work for text messaging up until, roughly, July 18th.  Without making any changes to our PC or Verizon services it seems to have stopped working for a LOT of us all at once, all at the same time.

Telling us to "uninstall and reinstall" the app is just wasting our time.  Several of us have already said it made no difference, even doing it several times.

Is anyone who works for Verizon actually reading any of the messages or is all bot controlled by buzz words?? 

Asking for a friend.