I feel that this shouldn't have to happen just to be able to use this app. I use it all day for work and out of the blue it just stopped working properly and crashed everytime I attempted to open it. The update hadn't even been done yet.

I understand there are glitches and errors in technology and programming. But in researching fixes, it seems that this has been an issue for a lot of people.

Thank you for positng this solution to the problem as this did solve my issue. I greatly appreciate it and hope that others see it as well. I also hope that Verizon fixes the issue on their end so that we hopefully don't run into the same problem again 🙂