Barry_LL, the last thing we wish is for you to lose this important information. Allow us to work with you to get to the bottom of this. You indicated that you have checked My Verizon online, are you accessing the message history by hovering over Account and then selecting Text Online or by visit the Cloud at https://cloud.verizonwireless.com/vzCloud/home/cloudOverview.action#settings/storage? You mentioned that you noticed this when messaging a specific friend, what details can you tell us about that time? Do you recall anything odd happening that day or adding anything new that day?

  LorenB_VZW

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