The problem that I reported has always existed since I became a Verizon customer 6 or so months ago. I installed Messages windows app and although it was able to send and receive messages, I've never seen anything but phone numbers in there instead of names.

I didn't sign up for Cloud and sync my contacts until a couple hours ago, as I reported earlier. The contacts appear in the Verizon Messages on the web, but Windows Messages app still doesn't see contacts. 😞

I have not made any recent changes to what services I use to sync my contacts recently. I have been using google contacts as the primary contact database for years with no problems.

Can you please offer some help?