Re: Group Messages showing "Downloading"
vzw_customer_support
Customer Service Rep

Those restarts I agree are bothersome, and keeping you connected with the latest group messages is vital. Does the basic messaging app work? Here’s where that can be updated and tried:
https://play.google.com/store/apps/details?id=com.google.android.apps.messaging

Another suggestion to keep Verizon Messages consistent is to reset the app. No messages will be lost when following these steps:
https://www.verizonwireless.com/support/knowledge-base-211228/ 



DavidH_VZW

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