rph2,

Being able to message your contacts from your laptop is a very convenient service that we certainly want to make sure works for you as designed. When using Messages via a computer, the contacts will only show if you have Verizon Cloud installed. Once that is installed, it saves your contacts so that it will show if you ever need to use the Message app while away from your phone. When signed in online to view your messages, are you able to sync your data via the website?

CandiceH_VZW

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