502k,

I'm certainly sorry to hear this is still happening after so much time. I know having your messages show up correctly is a big deal and we want to make sure that is a smooth process. 

Does that seem to happen in all locations or only in specific ones? Is this the same with all group messages or only with specific people? Does this still happen if Wi-Fi is completely off when you get these messages?

AndrewT_VZW