Verizon Samsung Note 5 Message plus app showing Message emojis & Samsung emojis..Please help!
stefos
Newbie
‎03-06-2019 04:27 AM

Hi,

The title says it all.

I have a Samsung Note 5 from Verizon and the Message+ app is showing both Verizon stock emojis AND Samsung emojis.

When I use the Message+ emojis, that is when the Samsung emojis appear but when I touch the emoji, the stock Message+ emoji appears not the Samsung one.

Strange......Please help

Stefos

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Re: Verizon Samsung Note 5 Message plus app showing Message emojis
vzw_customer_support
Customer Service Rep
‎03-08-2019 04:35 AM

Thank you for reaching out to us, stefos. We understand just how important it is to have your applications working proerly. Let's take a look into what's going on with your Verizon Messages application. Do you have a third-party emoji keyboard downloaded? Is your Note 5 up to date on the latest software? 

 

- TabithaJ_VZW

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