Thanks so much for bringing this matter to our attention. We want to make sure you can use this feature like you have in the past. 

We sincerely appreciate the efforts you have already taken to resolve this issue. It is never our intention to waste your time when it comes to troubleshooting a problem. 

Can you clarify what device you are using? Do you get an error? Exactly what happens when you receive a message on the cellphone? 

TamaraH_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!