Re: message+ account issues
vzw_customer_support
Customer Service Rep

warewe, 

 

I'm sorry to hear that someone else's name and number are appearing when you send a message! Let's look into this, and find out what's causing this to happen. May I ask when this began? Do you know of any other Verizon customers in your area who are having similar issues? 

 

Michelle_VZW
Follow us on TWITTER @VZWSupport
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