I appreciate those details, tomvn. Our goal is to make sure that your Verizon Message Plus is working as intended so I appreciate you bringing this to our attention. Please follow the link and let me know if you see the same options in regards to your location while using this application https://vz.to/1m4FfTm

Also, if you could share a screenshot of the icons you see, it will greatly help us to assist. In the meantime, you may also visit our support page at https://vz.to/2lo34aM

Carmen_VZW
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