Re: Message+ and attachments
vzw_customer_support
Customer Service Rep

Thank you for verifying all those details. It is possible that a few things could be happening. You could have MMS Messaging blocked on your My Verizon. You will want to make sure this feature is not blocked. Here is a link where you can check: http://spr.ly/6580EKUTk. Another issue could be that the file size of what ever you are trying to send is too big. Try sending a small file size item and see if that will send. 

 

Now for the issue of your device not reading your SIM Card. It is possible that the fall could have damaged your device. Have you tried checking your SIM Card or getting replaced? If you like, you do have the option to get a new SIM Card at a corporate Verizon Wireless location. Here is a link where you can find the closest store to you: http://spr.ly/6581EKUTZ locator. 

 

ElizabethC_VZW
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