Thanks so much for trying, jaredev. Our goal is to ensure you are able to access the messages on the web without any added frustration. Thank you so much for doing everything you have done so far.

Verizon Messages - Text Over WiFi & Cellular | Verizon Wireless

Can you access that link to install it on your computer again? I will also be sending you a Direct Message in order to gather more details from you that will help us get to the bottom of this concern for you.

TamaraH_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!