Re: Message+ stuck on Syncing messages
vzw_customer_support
Customer Service Rep

It can be concerning when seeing a continual message such as that, jas0nmack. Rebooting and ensuring all the software is up to date are both great steps to take. We’ll help in every way we can with getting Message + working again. We’ll begin by asking some questions to better understand what’s happening. How are your phone calls and data services working? Have you been able to send and receive texts and picture messages since this message has displayed on the device? What happens if you temporarily use the native messaging app rather than Message +? What have others told you about your texts during the past week (either ones they’ve sent or ones you’ve attempted to send to them)?

 

George_VZW


Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes