I certainly want you to have the right information on the phone, DAVERN66. What is the make/model of the phone? Have this ever happened before on the old phone? Did this happen when she first sent out the group message or did it happen during the group message?

ZangY_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!