Hi Joenova26, I rely heavily on my text communication as most the time these days, phone calls on not convenient. It is vital that we get your Message+ service running properly. I appreciate you providing the information that you are using a Note 8. Can you tell me what software version the Note 8 is operating on? Can you please provide more details about what happens when the app crashes? Are there any particular actions that cause the crash?

Melissa_VZW
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