Re: messages are out of order.
vzw_customer_support
Customer Service Rep
bjgboom, we understand how important it is for our messages to show the correct times and be in the right order.  Do not worry we will look into this for everyone.  I recommend resetting the app on the phone.  This will ensure that it's up to date and should fix the problem. Follow this link for instructions: https://www.verizonwireless.com/support/knowledge-base-216779/
 
For everyone else who might have a different phone, follow this link and search for Force stop app on (Your Make and Model) phone. https://www.verizonwireless.com/support/phones-and-devices/
 
Let us know if this helps?
 

Ralph_VZW
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