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I have the Turbo2 Motorola phone. With android version 7.0. So please let me know if that helps you figure out exactly what my problem is. I've noticed a continued weird function issues with Messenger which is otherwise really a great app and love using it. But lately, it has been acting up. I cannot tell you exactly when this started happening unfortunately. But I would have to say maybe in the last 2 months but that's a guess. I also have another issue which I have spent way more time than I would like on this that has gone thru your technical department and nothing has been resolved. I bet a ton of other people have the same issues and they don't have the energy or time to deal with it. Neither have I but I'm so frustrated I'm making it a point to put it out there. Last few sentences were venting .. thanks for your time!