Re: Verizon Messages app missing messages
Cellphone70
Enthusiast - Level 3

Text messages. iMessage is disabled.

I am not receiving messages from a Google Voice text message in Verizon message app (on Verizon Messages iPhone app or on Windows 10 app). I CAN receive message in native iPhone text message app.

This happened again today.  I can provide additional screenshots if necessary.  I can also reproduce the issue with techs watching if necessary. What is the process to open a case to have techs investigate the issue?

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