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Hi Nicole, thanks for the reply. I believe the messages I'm missing are regular text messages from singular people, however I do know that I have missed group messages in the past as well. Of course, since October I have had no cell service, so the only way I know I've missed a message on the app is when the sender mentions it in following messages...or if I ask a question, and then get no answer...and then I ask again...and the other person tells me that they replied previously.
I do have some screenshots from September (just before I left cell phone coverage) from both my phone and my laptop that do prove the app is missing messages, and I can forward to you if you'd like to see...just let me know. Would you like me to post here, or should I email the screenshots to an email address?
Thanks in advance for any suggestions to help fix this.
-ryan