I agree, this new app is horrible! I just called the 800 number and spoke with a rep. I explained the issues and she was going to take it and this link to her manager for further directions. I sure hope they can do something about it. If not I'll be forced to delete this app and search for something that works better.
She said I could submit a complaint to the following address in writing:
ATTN: Correspondence Team
PO Box 5029
Wallingford, CT 06492
Heading over to Google store to see what they have for message apps!
Message edited by Verizon Moderator