I agree, this new app is horrible!  I just called the 800 number and spoke with a rep.  I explained the issues and she was going to take it and this link to her manager for further directions.   I sure hope they can do something about it.  If not I'll be forced to delete this app and search for something that works better.

She said I could submit a complaint to the following address in writing:

Verizon Wireless

​ATTN: Correspondence Team

​PO Box 5029

​Wallingford, CT 06492

​

Heading over to Google store to see what they have for message apps!

Message edited by Verizon Moderator