Has this been happening since you first activated this phone?

• I have not been receiving MMS groupchat messages since I activated my phone. I only realized recently, however, that they were being received through the webapp/PC messages program.

Were there any recent changes to your phone like a software update?

• No, nothing has changed that would affect the delivery of MMS messages

Are all other functions working properly like calls and data?

• Yes, everything else is working correctly. It is just the MMS groupchat messages from some IPhone users (when there was an existing groupchat in place before I switched to my samsung phone) that are not being delivered to my phone.