I downloaded the desktop messaging app. I have Windows 10. Why aren't my contacts here? They don't show up on the app or the Verizon website. Just my phone. It's a Moto E 2nd Gen.  I don't understand. I use backup assistant. I'm a prepaid user so I can't sign up for cloud. Not having my contacts synced makes this app and the whole integrated messaging thing useless. The only perk is that now I can send scheduled messages. That's cool. But, otherwise I can only text on my phone because my contacts don't show on my laptop on the app or the website. On Google Chrome or Mozilla.