Chicagomsg, we appreciate you following up with us regarding the issues you have been experiencing with the Verizon Messages + desktop program for your Mac. By chance, do you receive the same experience if you use the web version as well?

http://spr.ly/6582BTh8u

Just sign in to My Verizon using the above link to see if all displays with no issues.

Regarding the delay with our responses, this is a community peer to peer forum, so time is provided to allow the community to respond. I apologize for the experienced delay. If you ever need immediate assistance, please reach out to customer support at 1-800-922-0204, or by dialing *611 from your VZW cell phone.

NicandroN_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!