Had this problem with one of kids phone. The 9.99 is a monthly fee charged by some company to send these text. It is not a per text charge. I recently read( dont know for sure if its true but was from a reputable source) that if you call Verizon and politely demand they remove charges they always will. Notice I said politely. Give them a chance. You can be firm and polite at the same time. Also can have them block all future Premium messaging if thats an option for you.