Deleting stored text and phone call records on my Verizon website
forumguy
Enthusiast - Level 1
‎05-19-2009 01:45 PM
Is there anyway to delete the record (archived) message information that is stored on my verizon website?  They keep a record of all your text messages and phone calls.  There are, in some cases, thousands of them.  I'd like to delete them all and start from scratch.
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2 people had this problem.
Re: Deleting stored text and phone call records on my Verizon website
iPhonelove
Specialist - Level 1
‎05-19-2009 06:34 PM
No, you cannot. Information stored on the site cannot be changed or deleted. Sorry. 
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Re: Deleting stored text and phone call records on my Verizon website
Spanky
Contributor - Level 1
‎05-20-2009 12:46 PM
you can always request from VZW to remove your online capability, and block registration... this will keep your wife from getting ahold of that stuff
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Re: Deleting stored text and phone call records on my Verizon website
Myagirl
Newbie
‎05-22-2009 04:47 PM

I actually have the opposite problem - I NEED to get to my old text messages. Sounds like there is a place where these are archived? Is that correct? How do I access them?

 

Thanks!

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Re: Deleting stored text and phone call records on my Verizon website
nmchileman
Master - Level 3
‎05-22-2009 06:34 PM

You will not be able to retrieve the content of a text message without a court order/warrant etc. You can however view the detail in respect to the date/time and number sent/received from. It's available online in your MyVerizon.

 

Your current bill cycle is available under MyUsage and historical text detail is under Bill Details on the MyBill tab.