I am a new customer, and only because I am stuck and screwed out of hundreds of dollars. The chat sales people lie. Online orders get cancelled. Customer service is the worst I have ever experienced. AND my calls now always have loud static...even in my home. I never had this with AT&T. At least, the calls with them were clear.
I like my DROID, but as soon as I can I am getting rid of Verizon. I would not recommend Verizon to my worst enemy. Verizon sucks, and I agree...they do not value me as a customer!!!!!!!!