I was having the same issue! I was so confused as I was on the forum this afternoon on my laptop but unable to access at home. WELL you almost have to have your head held just right, put in your login name, put a check in the "forum user" box and CLICK on the go button-DO NOT PRESS ENTER-THEN i was able to get in. MAN ALIVE! And e-verizon told me that they could not help me with forum issues. Go figure that.