Thank you for providing those additional details, markmurphy. It's certainly important to be able to depend on your phone, especially for business purposes. You mentioned an issue with the phone failing to dial. What is happening when the phone fails to make a call? Can you clarify the issue with the screen populating please? I understand that you have removed some applications that are no longer in use. I would like to test your phone in Safe Mode to ensure that none of the downloaded apps are causing an issue with your device: http://vz.to/2oF8nTm . Are you still experiencing the same issues while your device is in Safe Mode?
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