Re: Gear Vr sound issues

Community Manager
Community Manager

You have already given a lot of great steps a shot, E5Destroyer. I appreciate your patience with both devices and I'm confident we will find a path to a solution. Do you notice the same audio issue if you're accessing any audio applications without the Gear VR being connected? When you notice the sound getting choppy, do you notice the choppiness continues if you lower the volume a little? If you try to pause the experience and give it a moment to load or even restart, do you still have the audio trouble as the video continues?

JenniferH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Me gusta