I'm sorry if I mislead you. I meant in the Verizon Community Forums here, on a number of Samsung issues related to SW Updates, the solution to flaky behavior post-update is to Clear the System Cache.
Myself and others have recommended this so many times now, I've suggested it becomes an official Trouble-shooting solution as it is on other carrier sites.
Sometimes, OTA updates just end up causing some issues because not everyone's phones are customized in the same way. The updates are written as if the unit is pristine. Some new features may not line up well with old settings. Clearing the System Cache often fixes these issues.
When they don't the recommended action is to backup your important content and perform a Factory Data Reset...