The hot spot feature is fantastic, hitwinners and I'd be happy to help you access it. We want to be sure that you are clear on how to locate the feature and we appreciate you working with us.
As SuzyQ mentioned, the hot spot feature is typically found by navigating to settings > data (or networks) and locating the hot spot option. In order to better assist, may we please have the specific make/model of your device? Please reach back out to us when you have the opportunity and we will be ready to continue helping.
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!