Thank you for reaching out to us. I am sorry to hear that you are having trouble with your phone recently. As an S4 user myself, I know I would be upset if this was happening to me. What zip are you having this trouble in and what kind of signal strength if any are you getting? I would suggest running phone in safe mode and see if anything improves http://vz.to/174rolb. Please fill us in and keep us updated on this situation.
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