Re: S4 not connecting to 4G/no internet services and saying failed text messages but sending them..

Asistencia al cliente

AngryS4user,

Thank you for reaching out to us. I am sorry to hear that you are having trouble with your phone recently. As an S4 user myself, I know I would be upset if this was happening to me. What zip are you having this trouble in and what kind of signal strength if any are you getting? I would suggest running phone in safe mode and see if anything improves http://vz.to/174rolb. Please fill us in and keep us updated on this situation.

Gracias,

TonyG_VZW
Follow us on Twitter @VZWSupport 

0 Likes