Thanks for the additional information. That is odd that it worked on the Incredible and not the Note 3. I've have reviewed the forums and this is not a known issue at this time. Please try removing the e-mail account http://vz.to/1ctVZZu, and then re-addng it,http://vz.to/1cLCafP. Test the e-mails and let us know if the issues persist.
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