No wifi


As of returning from an out of state trip, my WIFI will not turn on.

When I press the WIFI icon the color changes to a dim green but the WIFI does not actually turn on. I have also navigated to the WIFI menu and tried to turn on the WIFI via the slider, the slider moves to the on position however the slider does not turn green to indicate WIFI is on.

I checked our other Note 3 phones but their WIFI works fine.

I used the Verizon software upgrade assistant and it said I was up to date...

I also used the repair assistant and preformed a hard reset and still no luck.



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