Re: Proximity Sensor Issues and Signal Issues

Novice

(Discussion of moderation removed as required by the Términos de servicio) but they rarely provide a useful answer.  "I'm sorry your phone slapped your dog.  Nobody wants that to happen.  Lets try some basic troubleshooting steps even though you clearly indicated that you tried them a week ago when you posted your message."

FWIW, proximity sensors are often quirky.  The one on my phone (not a Note 3) often decides that my hand is a face and blanks the screen as I try to enter numbers during a call.  I have to make sure that my fingers and thumb are curled as tightly as possible so my bear paw doesn't set off the proximity sensor.  I don't know where the sensor is on the Note 3 but maybe you've got a finger over it or something.  Just spitballing.

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