I would beg to differ. If I cancelled my service I would be hit with an early termination fee. Furthermore, when the entirety of the promised money is paid the future credits should remain. And just so that we are clear, if the customer is about to do something that is going to negate something else within the agreement there should be some painfully obvious red flags that say, "HEY, DON'T DO THIS BECAUSE IT IS ABOUT TO ROYALLY MESS YOU UP." Which there was not!