Re: OpenVPN Connect gets stuck on the Connection request pop-up on the Verizon Note9

jdrch
Miembro

Update: apparently this is a known issue on Samsung Android devices; OpenVPN VPN apps need to request Device Administrator permissions (the 2 main ones on the Play Store don't.) For reference, see:

 

https://forum.xda-developers.com/showpost.php?p=79467666&postcount=24

https://eu.community.samsung.com/t5/Galaxy-S9-S9/VPN-is-broken-in-Galaxy-S9/td-p/707252/page/2

 

Here's what we need to do:

 

Users:

  1. Solicitar aquí that the Device Administrator feature be added to OpenVPN for Android.
  2. File a support ticket with OpenVPN requesting the Device Administrator feature. Rate the priority Critical and reference Ticket ID #OVP-438-18981 when you do so.

Verizon:

Kindly insist Samsung enable OpenVPN apps to run on their devices without having to request Device Administrator permissions.

Stock, unrooted: Verizon Samsung Galaxy Note9 512/8 | LOS, rooted: Verizon Samsung Galaxy S5 16/1
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