Unhappy for buy 1 get 1 note8 deal

SDM1111
Miembro

I have confirmed several time with local verizon representative for buy 1 get get 1 free note8 deal.

I have paid off for the 1st note8, but I am paying for the 2nd note8 every month.

It becomes near 1 yr for paying for the 2nd note8.

Whenever I call customer service, or visit local representive, they says that I am should not pay for the 2nd phone as I have opened new 2lines when I got 2 note8.

 

How should I refund for the 2nd note8.

 

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