Re: Note9 Pie Update - Verizon Slacking

Community Manager
Community Manager

Susie2057, your loyalty simply cannot be overlooked, and seeing you go would be an unexpected turn of events. Having the latest software update is always an exciting feeling, so I can see the reason for your inquiry. I am here to help with your device needs. Every time we release an update, we must work hand-in-hand with the manufacturer. We want to ensure for a smooth software experience for the Note 9, as we currently do for the Samsung Galaxy S9 models, so we are waiting until we are certain that it works seamlessly. Thank you for your patience as we are diligently working on it. Is there a particular reason why you are looking into the Pie update? What are you looking forward to most on the update? Is there anything currently not working on your phone?

 

AkaneM_VZW
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