Unable to wireless charge the Note 8 phone inside or outside of any case.
Never wet, dropped, scratched, broken, or damaged in any way. And yes, I
powered the phone off/ on. No new apps, viruses, or software issues that
would cause this to happen. It seems to be a hardware defect. Perhaps
Samsung designed the phone incorrectly in how they built their wireless
charging into the phone. We all know what happened with the Note 7 phones
and their battery issues. Better engineering, design, and more testing by
Samsung might be a good idea.
Its hard for me to believe that I am the only Note8 owner who is having
issues wireless charging, and am now going on my 3rd Note 8 in about 3
My Galaxy S7 Edge phone never had a wireless charging issue.
Mophie says their juice pack case wouldn't cause this issue, but of course
they're going to say that, ha. Maybe it's both that are defective the
Mophie juice pack case and the Samsung Galaxy Note 8 phone. The Otterbox
wouldn't have any impact on causing this issue, so I am ruling it out.
Hopefully someone will find out soon, so I can stop replacing phones every
month, as its a huge inconvenience and very frustrating. When my defective
phones are returned, I hope someone is testing them to determine the cause
of the issue.
On Wed, Jan 17, 2018 at 11:45 AM, vzw_customer_support <