Re: Fitbit Flex no longer connecting after update

Sr. Member

Verizon Wireless Customer Support wrote:


We absolutely want you to enjoy your Fitbit. Do other bluetooth devices have trouble connecting to your phone? Do you receive a specific message when you attempt to pair the two? JosephT_VZW

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I'll let THINKER214​ respond for themselves, but I'm in the same boat (I'm the OP of this thread), and I can report that other BT devices are working fine with my phone. Fitbit devices (at least the Flex) do not pair with BT; they somehow connect directly. Possibly this is the issue.