Re: Fitbit Flex no longer connecting after update

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LORSTI15 ,

We certainly want to make sure that your concerns are being addressed. We are happy to help you troubleshoot your device here, however, if your concern is with the OS on your device I do suggest that you reach out to the manufacture and or developer. The OS is outside the scope of our support, while we are happy to help you troubleshoot, we do not create them. Please let us know if you would like to continue with troubleshooting here.

NicoleT_VZW Follow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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